By building emotional connections, your business can grow your revenue, build engagement and loyalty with customers, and even enhance the satisfaction and well-being of your employees.

The Details

With our expertise in positive psychology, we know the touch points to connect customers to your brand.

Our unique, customized approach looks at your business from the inside out to get to know you, your processes, and your customers.

We know that each business is different, and building connections is going to look and feel distinct—that’s why a customized approach, backed by the science of positive psychology, is so unique and effective.

For a retail boutique, our recommendations may include changing the way customers are greeted upon entering the store, adding fresh flowers to the cash wrap area (Really! We’ve studied this and it makes a difference) or sending personal notes to certain tiers of customers. 

For a business to business brand, a special event may be more apropos. We help identify what that experience should be, determine your gathering’s goals, and even handle every little detail–from a specialty drink to your printed program.

how we work.

We work with you to determine and prioritize the ideal plan for your business to build connections. From there, we help with implementation or give you the recommendations and tools for your own implementation.